Universal Remote PowerPak RF-20 Manual de usuario descargar pdf (Pagina 2)

1. SUPERIOR SERVICE FOR OVER 28

YEARS

Industry leading service since 1980.

2. ASSIGNED & DEDICATED SALESREPS

Every customer, regardless of size, is assigned

a sales representative so they have a consistent

point of contact.

3. SAME-DAY SHIPPING Most orders

placed by 6pm local time, ship same day.

4. SED GOES GREEN

™

Initiatives designed

to improve the environment and reduce

power consumption.

5. FLEXIBLE CREDIT PROGRAMS

Credit Managers are assigned to each

customer to ﬁ nd the best solutions;

many payment options available.

6. SIX WORLDWIDE LOCATIONS

1Atlanta, Georgia 2Dallas, Texas

3Los Angeles, California 4Miami, Florida

5Bogotá, Colombia 6Buenos Aires, Argentina

ATLANTA

4916 N. Royal Atlanta Drive

Atlanta, Georgia 30084

800.444.8962

Tom Stelter

Computer Sales Manager

770.243.1014

tstelter

@sedintl.com

Bob Simon

CE / RTO Sales Manager

770.243.1431

bsimon

@sedintl.com

Dave Burroughs

VP Strategic Accounts

770.243.1261

dburroughs

@sedintl.com

DALLAS

1111 Digital Drive

Richardson, Texas 75081

800.745.7850

Rick Sanchez

Sales Manager

214.459.9630 x228

rsnachez

@sedintl.com

LOS ANGELES

1041 S. Lawson Street

City of Industry, California

91748

800.337.8343

James Choi

Sales Director

626.854.6913

jchoi

@sedintl.com

MIAMI

1729 NW 84th Avenue

Miami, Florida 33126

800.592.0199

Osvaldo DelRio

Sales Director

305.592.0199 x2018

odelrio

@sedintl.com

Yvonne Portuondo

VP, Latin America

305.592.0199 x2028

yportuondo

@sedintl.com

PLUGGED IN

JAN | MAR 09

Dear Reader:

Welcome to the ﬁ rst issue of Plugged In, an SED quarterly publication. Our goal is to keep you in-

formed about the latest and greatest products and promotions we have to offer.

We welcome your input into what you would like to see in this paper and any ideas you have…..

after all, we are doing this for you! As you likely are well aware, our industry moves very quickly

and many changes take place every day. Likewise, at SED, new products and promotions are intro-

duced at a rapid pace. Unfortunately (for this paper’s editor), all these changes do not happen on a

nice and neat schedule, which makes it impossible to get everything that will be newsworthy into

each issue.

Fortunately, we have other ways to announce new products and promotions, such as through e-mail

and our web-site (www.sedonline.com). And the best source of the latest news is from your assigned

SED sales representative, who is well versed on all that is happening within our company.

If you are not receiving our marketing e-mails and would like to, please let your sales representative

know or go to www.sedonline.com/reseller_specials.

Our hope is that all these tools keep you up-to-date and

Plugged In!

Please provide suggestions and ideas at www.sedonline.com/pluggedin or to your sales representative.

Rob Kalman is Vice President of Marketing for SED international, Inc.

and can be reached at rkalman@sedintl.com

IT CAN

BE DONE!

By Jonathan Elster

The slogan “It Can Be Done!” is on a banner on our sales

ﬂ oor. SED employees see it every day. So do guests when

they visit us. It means that if something makes sense, if it

is the right thing to do, then we will make it happen. It also

means that no goal is too large and no obstacle too big to

keep us from succeeding each and every day.

Success is not measured by numbers alone. An important

barometer for us is how satisﬁ ed our customers are doing

business with us. Are we doing everything we can to meet

their needs? Are we doing that little extra to ensure their

satisfaction? For this to happen, everyone in our company

needs to feel it is their job and that they can make a

difference. “It Can Be Done!” gives us all something to rally

around; a common language.

Part of how we make sure we are delivering on our customer

satisfaction objectives, is to assign a Sales Representative to

each customer. Each Sales Rep has a Sales Manager who’s

#1 job is to ensure our customers are getting what you need

from us. You should expect to hear from them occasionally,

to see how you are doing and what we can do better for you.

I also encourage you to let us know when you have any input

about things you would like to see us continue, do more of,

or do differently.

This year, with the economy presenting new challenges, it is

more important than ever that companies stay close to their

customers. We are committed to this. We are also focused

on ﬁ nding great deals and other tools for you to not only be

successful, but to prosper despite whatever may be

happening out there.

It Can Be Done!

Jonathan Elster is Executive Vice President

of SED International, Inc. and can be reached

at [email protected]

Why?

Why SED?

Reasons To Choose SED.

By Rob Kalman

SALES MANAGEMENT.

CUSTOMER SERVICE.

770.243.1650

customerservice

@sedintl.com

Pam Edmondson | Manager

TECHNICAL SUPPORT.

770.243.1640

techsupport

@sedintl.com

John Wilkins | Technical Director

FINANCIAL SERVICES.

800.549.6180

credit

@sedintl.com

Vickie Herren | Vice President

Distributor of Choice.

™

NEWS & INFO

7. LOCAL COURIER SERVICE & PICK-UP

Each location offers local delivery and

will-call during normal business hours.

8. FULL FEATURED & USER

FRIENDLY WEBSITE

Full product

information, ordering, and order manage-

ment features at www.sedonline.com.

9. SED REWARDS

™

Earn points on daily

purchases; over 180 locations to use your card;

full details at www.sedonline.com/rewards.

10. FULL ELECTRONIC CAPABILITIES

AND FULFILLMENT SERVICES

Price & availability, ordering, invoicing all

available via EDI, FTP, or XML services.

Special “blind-shipments” direct to

consumer on behalf of reseller.

11. EXTENSIVE CONFIGURATION

SERVICES

SED can build a custom

system from the ground up, or upgrade

branded systems to customer specs.

12. EXCLUSIVE MANUFACTURER

INCENTIVES

Unique relationships

mean unique promotions from SED’s

vendor partners.

13. GREAT PRODUCTS; UNIQUE

LINECARD

Leading manufacturers

and a one-of-a-kind lineup of products.

14. COUPONS Instant Savings on a host of

great products and bundles!

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Universal Remote PowerPak RF-20 Manual de usuario Pagina 2

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