
Universal Remote Control, Inc.
Full Line Catalog
Effective September 1, 2009
Ordering Information
Universal Remote Control, Inc. (URC) does not sell directly to end users. URC products are
sold through a nationwide network of distributors and direct dealers. Possession of this price list
does not entitle you to buy from URC.
In order to assure that our customers enjoy the maximum benefit of our Sales Programs and
Promotions, URC accepts orders submitted through our Sales Reps ONLY. URC does not
accept orders directly from resellers. If you do not know the name of your sales rep, please visit
our website or call us at (914) 835-4484.
For information regarding Shipping, Freight Policy, Payment, Refused Orders or Returned
Shipments, please contact your sales representative.
Warranty Information
All URC products that are purchased from an authorized dealer have a one year USA
Limited Warranty. Products that were not purchased from an authorized dealer are not
covered by the USA Limited Warranty and should be returned to place of purchase.
Return Authorization
All products being returned for service, repair or exchange require an RA#. Please call
914-835-4484. Any product returned without a proper RA# or to any address other than our
Valhalla, NY distribution center will be refused. Defective products being returned for exchange
must be in the original factory carton, with all original packing materials and manual. All
missing materials are subject to surcharge. A copy of the original invoice must accompany all
returns. Returns must be freight prepaid. Products returned freight collect will be refused. No
refunds. You may have certain rights granted by laws that vary from state to state.
Please Note
Please refer to Universal Remote Control’s official Terms and Conditions of Sale for
additional important information.
Special Notice about 418MHz and 433MHz Products
URC’s i-series products (designated with a lower case “i” as in MX-980i, MRF-260i and RFX-250i
for instance) all operate at 433MHz and are compatible only with other i-series products. You cannot
use an MX-3000i with an RFX-250, for example. The RFX-250 receives commands from 418MHz
remotes and the RFX-250i receives commands from 433MHz remotes. You can connect any combi-
nation of two RFX-250 and/or RFX-250i antennas simultaneously to an MSC-400 or an MRF-350.
The Pioneer in Control Technology
Worldwide Headquarters:
500 Mamaroneck Avenue, Harrison, NY 10528
Phone: (914) 835-4484 Fax: (914) 835-4532
Distribution Center:
420 Columbus Avenue, Valhalla, NY 10595
www.universalremote.com
REV: 9.1.09
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